Refund Policy
REFUND AND RETURN POLICY
Effective Date: March 14, 2026
The Day That Changed the World sells merchandise that may be produced and shipped through third-party fulfillment partners.
Because many products may be produced after purchase, most sales are considered final.
REFUND POLICY - THE BASICS
Returns and Exchanges
Returns or exchanges are generally not accepted for:
• buyer’s remorse
• incorrect size selected by the customer
• preference changes
• accidental orders
Damaged or Incorrect Items
If an item arrives damaged, defective, or materially incorrect, customers must contact us within 7 days of delivery.
Customers should provide:
• order number
• photos of the item and packaging
• description of the issue
If the claim is approved, we may provide a replacement, reshipment, store credit, or refund where appropriate.
Delivery Issues
If an order is not received within a reasonable timeframe, customers should contact us so we can investigate with the shipping carrier.
Customer Resolution Requirement
Customers agree to contact customer support before initiating any payment dispute or chargeback so that we may attempt to resolve the issue.
Chargeback Policy
By placing an order, customers acknowledge that they reviewed and accepted the website’s Terms and Conditions, Privacy Policy, Shipping Policy, and Refund Policy.
The Day That Changed the World reserves the right to dispute chargebacks by providing transaction documentation, shipment tracking, and proof of policy acceptance at checkout.